Frequently asked questions

How do balances and trials work?

Review pricing and the price shown on a tool page before trying a tool. Paid requests reserve funds before execution and settle afterward. Trial availability depends on the tool's batch, region, and your account status; a catalog listing alone does not grant trial access.

Where can I find refund information?

The refund information entry is intended for refund guidance. Any placeholder is not a finalized refund policy or a promise that every purchase is refundable. Review the current information and terms before purchasing.

Why is a tool unavailable in my region?

Availability follows server-enforced region and trial policies. A tool may remain visible in the catalog while its playground is unavailable. Check the tool page's current explanation.

Can I use MCP from mainland China?

Mainland China networks may be unable to reach treg's MCP service. See the MCP guide and treg's connection reference. Toolswitch catalog access does not guarantee connectivity to treg from your client.

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